SERVPRO of Edmonton Southside Employee Photos

Terry Connell

Terry Connell is the General Manager of SERVPRO of Edmonton Southside. Combining his insurance and restoration industry experience, Terry has over 50 years of experience in senior management roles. Specifically, he has more than 15 years in restoration, 21 years in claims management and 15 years of experience in corporate risk management. Terry has taken courses in Six Sigma, Lean Management and has successfully completed instructor courses in Front Line Leadership, Working and Quest. He’s known to always be available for questions and holds himself to the highest level of accountability for the quality of work done by everyone on his team.

Michael Edwards

Mike has over 12 years of experience in cleaning and restoration. He began by cleaning carpets throughout his school years, and has since moved over to the restoration industry, starting as a Crew Chief in Edmonton then becoming a Project Manager, and eventually taking that role back to the Calgary franchise. He has obtained numerous certificates along the way, supplementing his experience with education.  Mike was vital in helping to mitigate losses during the 2013 Calgary floods, as well as the 2016 Fort McMurray wildfire.  Mike is now the Director of Operations for Alberta and oversees both the Edmonton and Calgary SERVPRO franchises.