Recent General Posts

Our Highly Trained Restoration Specialists can restore your Edmonton Home

3/1/2019 (Permalink)

General Our Highly Trained Restoration Specialists can restore your Edmonton Home We are proudly an IICRC Certified Firm

Industry standards are very important in business as they not only give the business a baseline of how to conduct business, they also protect the consumers by ensuring the company they choose is qualified.

SERVPRO of Edmonton Southside is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Edmonton Southside

SERVPRO of Edmonton Southside specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Get Your Home Hibernation Ready

10/12/2016 (Permalink)


The first snowfall may have already come (and hopefully gone) but it’s not too late to prepare your home for Winter.

Living in Alberta, or anywhere else for that matter, where weather changes quickly, we know how cold and miserable it can get both inside and outside our homes. Preparing for winter while it’s happening is stressful and difficult – it’s a much better idea to be prepared in advance with these tips to get your home and family ready for the cold winter ahead.


Clean out your garage

Like your traditional spring cleaning, consider scheduling a traditional 'fall cleaning' of your garage. Organize the remains of your summer projects and clean and store gardening tools. Like a seasonal turning of your closet, push what you won't need any longer like your lawn-mower, hedge trimmer, rakes and summer toys to the back and bring any winter necessities like: shovels, snow blowers, skis and sleds to the front. Set out salt and gravel containers, and you'll thank yourself when the snow arrives.


Cut the water

Pipes can freeze and rupture in the coldest temperatures, and this can cause external and internal damage to the home. To prevent this problem, turn off the water to all external spigots and then drain the hoses. Homes with an exterior sprinkler system should also hire a professional to blow out your system so it can be closed down for the season.


Prepare your hearth Santa & Fires

Homes with a working chimney tend to rely on it heavily during the colder months, and this makes routine service during the fall essential. A clean chimney not only reduces the risk of a fire hazard, but it also eliminates harmful toxins from lingering in the air.


Your furnace needs an annual checkup

Is your heating system ready to weather the winter? Have a professional check your heating system and ensure it's in good working order before you turn it on. Schedule checks for your furnace and venting system. Don't forget to replace the batteries in smoke and carbon monoxide detectors, in case any of your heating systems are overworking.


Pad your pipes

A small frozen pipe can cause big household damage if it bursts, so pad your pipes to prevent floods. Grab some tubular pipe insulation sleeves from your local hardware store and set to task covering exposed pipes in unheated areas, such as a basement, attic, crawl space or cabinet. The pipe sleeves are easy to apply and can be cut to fit. Cover all exposed parts, including bends and joints. Finally, seal the seams with duct tape. With that simple task, you're not only preventing considerable water damage, but also conserving energy.

Northern Alberta Wildfires – State of Emergency Update

5/5/2016 (Permalink)

General Northern Alberta Wildfires – State of Emergency Update Fort McMurray Alberta Wildfire

Alberta Government Update: Northern Alberta & Fort McMurray Wildfire (May 6th 2:30 p.m.)

Public safety remains the key priority as the wildfire in Fort McMurray continues to burn. Provincial fire crews continue their efforts to reduce the threat to property and infrastructure.

Current situation

•   The Alberta government has declared a provincial state of emergency.

•   The mandatory evacuation order remains in effect for:

  • Fort McMurray
  • Anzac
  • Gregoire Lake Estates
  • Fort McMurray First Nation

Evacuation information

•   There are currently six reception centres operating within the province. Details are available on the Alberta government emergency updates website.

•   All evacuees whether they’re staying with friends and family or at hotels, must register by calling the Red Cross at 1-888-350-6070 or now online for (for families under 7 people) Register here: 

•   Evacuees who had to leave animals at home call 780-743-7000 Pulse or 780-788-4200 Regional Municipality of Wood Buffalo

There are currently 11 reception centres operating within the province. Additional details are available on the Alberta government emergency updates website:

  • Fort McKay – Fort McKay Business Centre
  • Lac La Biche – The Bolt Centre – 8702-91 Avenue
  • Edmonton – Northlands Grounds, Hall A – 7515-118 Avenue
  • St Paul – Centennial Recreation Centre – 4802-53 Street
  • Moose Haven- 1, Janvier *expected to close May 5
  • Grasslands – Community Hall, Main Street
  • Drayton Valley – Omniplex – 5737-45 Avenue
  • Smokey Lake Reception Centre
  • SAIT - Residence Tower 151 Dr. Carpenter Circle NW *For Suncor Employees and Evacuees in camps
  • Fort Chippewan Reception Centre  *For First Nation Band Members only
  • Town of Athabasca Reception Centre – Athabasca Multiplex, #2 University Drive


Information for affected residents

•   Evacuated residents should retain all their receipts for food purchases, accommodations and other related expenses to provide to their insurer for possible reimbursement.

•   A boil-water advisory has been issued by the Regional Municipality of Wood Buffalo. This advisory also affects camps within the region.

•   Area camps that get water from EPCOR, or any provider other than the Regional Municipality of Wood Buffalo, are not affected and do not need to boil water, at this time.

Please Note: Fort McKay residents do not need to boil water prior to using. This boil water advisory excludes Fort McKay.

•   Albertans can stay informed on latest developments by downloading the Alberta Emergency Alert and Alberta Wildfire apps.

•   Alberta Health Services has issued an Air Quality Advisory for the Fort McMurray area; residents are advised to take appropriate precautions.

•   Mental health support is available by calling Alberta’s 24-hour Mental Health Help Line at 1-877-303-2642.

Closures and affected services

•   All provincial offices in Fort McMurray are closed due to the evacuation.

•   Motorists should not travel to Fort McMurray on either Highway 63 or Highway 881. Only essential travel should be undertaken.

•   Highway 63 is closed at the Airport Road Junction. Only southbound traffic may pass through the barricade.

•   There are traffic controls in place at Highway 63 and 881. Priority is given to emergency responders. Southbound traffic is allowed.

•   Traffic controls are in place at Highway 63 and 55 at Atmore Drive. Only traffic to Wandering River is allowed to pass.

•   Traffic controls are in place at Highway 851 and 881. Drivers are allowed to travel as far as Conklin.

Donations and volunteers

•   The Canadian Red Cross is accepting donations via phone, online or through text message. Details can be found at

•   At this time, we are not seeking volunteers.

Emergency Fuel Locations

  • Approximately 60 km south of Fort McMurray (Kilometre 186);
  • Approximately 100 km south of Fort McMurray at Mariana Lakes (Kilometre 130); and
  • Approximately 165 km south of Fort McMurray (Kilometre 85)

Filling prescriptions

·        •   If you have personal identification and a means to pay, please visit any community pharmacy to have your prescriptions looked up online through Netcare.

·        •    If you do not have personal identification, please visit an evacuation centre. Medical staff or pharmacists will assess you and will either administer necessary drugs or provide a bridging prescription, with directions to community pharmacies that can assist.

·        •    Resources are also available through the Alberta Health Services website.

Related information

•   Emergency Updates

•   Canadian Red Cross

•   Alberta Emergency Alert app

•   Alberta Wildfire app

•   Red Cross Evacuees Online Registration 

 A great article on how to talk to your children about a natural disaster like the wildfires READ ARTICLE

Spring maintenance tips for the home

4/21/2015 (Permalink)

General Spring maintenance tips for the home Check for leaks and how to prevent them from happening.

Milder days offer a prime opportunity for spring cleaning and home maintenance. After a long winter, be sure to spend some time on preventive measures that will help maintain your home and property all year long. From cleaning out your gutters and checking for dead trees and branches, to cleaning and inspecting your home mechanical systems such as your heating and air conditioning equipment, we offer ways to help make spring a season of safety.

Download a spring home maintenance checklist >

Inside Your Home

  • Check your electrical outlets for potential fire hazards, such as frayed wires or loose-fitting plugs. Make sure outlets, fuse boxes and extension cords are not overloaded.
  • Move your multi-purpose fire extinguisher to an accessible place, and make sure it is filled and ready for operation.
  • Have your air-conditioning system inspected by a professional as recommended by the manufacturer.
  • Check your water heater for leaks and corrosion.
  • Clean or replace your furnace filter.
  • Clean the clothes dryer exhaust duct and space under the dryer. Remove all lint, dust, and pieces of material.
  • Inspect your smoke detectors. Make sure there is one on each floor of your home. Test them monthly, and change the batteries annually or as needed.
  • Check the light bulbs in all your fixtures. Be sure they are the correct wattage as recommended by the manufacturer.
  • Replace all high-intensity bulbs with fluorescent bulbs. Other types of bulbs, like incandescent, produce more heat than fluorescent bulbs.

Outside Your Home

  • Check for damage to your roof.
  • Clean gutters and downspouts to keep debris from accumulating.
  • Remove dead trees in your yard.
  • Keep healthy trees and bushes trimmed and away from utility wires.
  • Safely store oil and gas for lawn equipment and tools in a vented, locked area.
  • Repair cracked, broken or uneven driveways and walkways to provide a level walking surface.

Tip Provided by Travellers Insurance